F.A.Q.

All the answers to your questions…

GENERAL

·         What information should I know about the cancellation of VVX 2020 ?

On March 27, 2020, the VVX organization announced the cancellation of the 2020 edition of the event in connection with the latest government announcements providing for an extension of the quarantine and a reinforcement of the preventive measures as part of COVID-19 . The next edition of the VVX will take place on May 13, 14 and 15, 2021.

The following 2 choices are available to you:

          1 / Transfer your registration to 2021 (no charge)

In this case, no immediate action is required from you. You will receive in July a link which will allow you to update your registration (confirmation of the distance chosen for which you will have priority, or other choice of distance possible), while benefiting from the credit acquired in 2020.

People who have reserved a place for the crèche facilities or a visit can, if they wish and by confirming it to the organization, keep their place on the 2021 edition

         2 / Benefit from a reimbursement of up to 80% of the amount of your registration **, within 15 days

For this, you have received an email from Sportips asking you to click on a reimbursement link.

** By registration, we mean all the services purchased on our site: bib, meal, concert, hike.

An automatic delivery receipt confirming your reimbursement and your unsubscription will be sent to you within a few days.

Be careful, remember to make your choice between March 27 and April 10, 2020. In the absence of a reimbursement request during this period, your registration will be automatically postponed to 2021.

If you have not received an email from Sportips, you can either access it via your registration form (identification required) or send a message to: support@sportips.fr

If you have taken out cancellation insurance, the guarantee is postponed to 2021. However, if you prefer to be reimbursed, you will receive a 100% reimbursement of your bib / meal / concert / hike. To do this, we invite you to consult the email of our partner Sportips and go to the link indicated in the latter. You will also find this information in your registration form, in the reimbursement section.

·         What are the dates for VVX 2020?

VVX will take place on Thursday 13 May, Friday 14 May and Saturday 15 May 2021.

·         When will the sports activities take place?

The sports activities (trails and hikes) will take place on Friday 14 May.

SPORT

·         Where and when can I collect my bib for the trails and hikes?

Bibs can be collected from the Goulet site, in the former Volvic factory.

Days and hours of opening: upcoming information

For more information, please click HERE

·         Will bag storage be provided? Is it possible to have your bag transported?

Bag storage will be provided for those taking part at the same place you collect your bib from, in the former Volvic factory, on Friday 14 May. For security reasons, bags cannot be transported as part of VVX.

·         Are poles and sticks allowed on the trails?

Yes, they’re allowed.

·         Are any GPX routes available for the trails?

Yes, you can view them by clicking on the pages below, then on the ‘GPX File’ tab:

– The Great Volcanic Crossing Experience (XGTV) 224km

– Chaîne des Puys – Limagne Fault Experience 118km

– Volvic Catchment Area Experience 43km

– Volcanic Experience Trail 25km

– Lava Stone Experience 15km

·         What are the cut-off times for the trails?

The cut-off times are calculated in order to enable participants to reach the finish-line within the maximum time allowed, while also making potential stops (supply points, etc.).

In order to be allowed to continue the race, runners must leave the checkpoint before the cut-off time. The organisation reserves the right to remove from the race any competitor who is clearly not able to complete the race. The individuals taken out of the race will be repatriated by the volunteer teams to the event’s village.

Any runner who is taken out of the race and who wants to continue on his/her route will only be able to do so after returning his/her bib, under his/her own responsibility and completely autonomously, with the understanding that the race sweepers (serre-files) invalidate the bib number.

Runners must communicate any decision to forfeit the race to the organisation, which (except for apparent medical reasons) is possible at checkpoints only.

For the Ultra Trail Chaîne des Puys-Limagne Fault Experience relay races, all relay runners must have left by the cut-off time. However, if the expected relay runner has not yet arrived, he/she may finish his/her relay. The team will then be automatically ranked after the teams having complied with all cut-off times.

·         How to sign up for sports activities when you’re a sports club/group of friends or colleagues?

On the Sportips registrations module, you’ll find a specific tab entitled ‘register a group’. You can then enter the required information about all participants. You will receive an offered bib (the cheapest) every 10 registered.

·         Where and when do the prize ceremonies for the trails take place?

The prizes ceremonies will take place on Friday 14 May (upcoming information about the hours).

·         Are dogs allowed on the trails/hikes?

Dogs are not allowed on the trails, but are allowed on hikes, so long as they remain on a lead.

·         Is it possible to hike with children in a pushchair?

No. It is strongly recommended you use a baby sling to carry young children.

ACCESS/ACCOMMODATION

 

·         How can I get to the starting point for the trails? Where can I park my car?

You can only access the starting point for the trails exclusively by shuttle bus, no parking is available on the Goulet site or in the town centre. Free parking is provided in the lower part of Volvic village, next to the Champleboux sports centre.

For more information, please click HERE

·         How can I get to Volvic?

By car, Volvic is just 20 min from Clermont-Ferrand, 2 hours from Lyon and 4 hours from Paris.

Volvic train station is located 5km from the town centre. Regular TER rail and TER coach services are available from Clermont-Ferrand.

Clermont-Ferrand airport is 30 min from Volvic.

For more information, please click HERE

·         What accommodation is available near the event?

For all requests concerning accommodation near the event (hotels, lodges, bed and breakfast and campsites), we invite you to contact the Tourist Office Terra Volcana – Les Pays de Volvic, at the following address: accueil@terravolcana.com

It remains a last step! You will receive an email to validate your registration. Just click on the link in this email to receive our news. If you have not received the email, do not forget to check your spam. Thanks and see you soon !
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