General Terms and Conditions
By navigating on this site, you acknowledge that you are aware of and accept the following terms and conditions relating to certain services on this site.
The website volvic-vvx.com (hereafter referred to as the “Website”) is brought to you by:
Société des Eaux de Volvic (SEV)
ZI du Chancet – 63530 Volvic
Registered with the Clermont-Ferrand Company Registry as number 395 780 059
Juan Carlos Sapina
84 boulevard Aristide Briand
Design and Creation:
De Bussac Multimédia
44 avenue des Etats-Unis
2. Access to and Use of the Website
By accessing and using this Website, you accept and agree to follow the terms and conditions defined in the General Terms & Conditions which apply from the first time you visit the Website. SEV retains the right to modify these terms and conditions at any time. The changes will take effect as soon as they are published online.
3. Intellectual Property
Connecting to the Website gives you the right to use its features privately and non-exclusively. The names, images, and logos on the Website are protected by copyright or as registered trademarks of SEV. Accessing the Website does not under any circumstances implicitly or explicitly grant you the right or license to use these trademarks or designs, and it does not allow you to use copyrighted material that appears on the Website. The copyright for the text, images, and any other elements represented on the Website belongs exclusively to SEV or have been used with the permission of the entity that holds the copyright. Any reproduction, either total or partial, by any method is formally prohibited, unless SEV’s permission has been granted in writing in advance. The trademarks and logos of SEV that appear on the Website are registered trademarks around the world and are protected under laws regarding intellectual property. Any reproduction or use of these trademarks without the previous written consent of SEV constitutes counterfeiting and will be subject to legal proceedings. However it should be noted that Users of the Website retain the rights to content they publish on the Website, subject to the rights of use accorded to SEV in accordance with Article 5 below.
4. Protection of Privacy
SEV does not provide guarantees of any kind, either implicit or explicit, concerning the content of the Website; this includes but is not limited to whether the site content is complete, reliable, correct, or updated, or whether it may or may not infringe upon the rights of a third party. SEV can moreover not guarantee that the Website will always be accessible or that the Website will be free of errors or technical problems, including viruses. SEV will make its best effort to avoid spreading viruses on this Website, but cannot guarantee that there will be no viruses, and does not accept any liability in this regard. It is recommended that Users take the necessary precautions to protect themselves against viruses on the internet. SEV may include links to third-party sites on this Website. These links are set up with the agreement of the sites involved at such a time as SEV may judge appropriate to do so, given the content and services of these sites. However, SEV cannot be held responsible for the content of these websites or how visitors may use them. These terms and conditions fall under French law. Any litigations or dispute related to these conditions will fall exclusively within the jurisdiction of French courts.
© Copyright SEV 2017 – All rights reserved
This policy falls under French law.
3. RESPECTING PRIVACY AND PROTECTING YOUR DATA
You can use the Service and visit the Website without communicating Data. The Data are not subject to automatic processing except in the conditions described below. Please note that if you call us, contact us, or use our contact forms, your information and the subject of your message as well as any other Data you may choose to communicate to us will be used to process and monitor your requests.
3.1. What type of information do we collect?
The IT systems and software procedures used by the Service collect certain data as part of their normal functions; while the reason for collecting this data is not to identify you, they may nonetheless make it possible to identify you when cross-referenced with data from third parties. We process your IP address and/or the domain names of your computer, the URI (uniform resource identifier), the addresses of the requested resources, the times of these requests, the method used to submit a given request to the server, the returned file size, a numeric code relating to the server’s response (successful, error, etc.) and other parameters concerning your operating system and IT environment. These data are used only for extracting anonymous statistical information about use of the Service and to check that it is functioning properly; the data are erased immediately after processing. If you freely choose to post a photo online that reveals or relates to your medical situation, health, or other sensitive personal information, we interpret you posting that photo as express consent on your part for that information to be processed by us and, where applicable, by those third parties that we authorise to do so.
3.2. Who has access to your information?
As concerns our databases, all precautions have been taken to store your information in a secure environment and avoid accidentally or illegally destroying, or accidentally losing, damaging, or communicating that information, and to prevent unauthorised access to that information. Only a limited number of employees have access to your Data, and only for authorised uses, subject to exceptions laid out in applicable laws. The Data that you communicate may also be consulted by third parties that we have authorised, if you have been informed in advance and have consented to it or if you do not express any opposition. We only communicate information when it is necessary to allow a third party to provide their services as part of their contractual obligations to us. We may communicate your information to the appropriate public authorities to fulfil our duties under applicable laws and regulations.
3.3. Your rights
In accordance with the Information and Liberties law of 6 January 1978, you may have access to information concerning you to request that said information be corrected or erased, or to prohibit or limit our use of that information; to do so, contact Volvic Customer Services using the contact information in Article 5 below.
Type of Cookie
What happens if I don’t activate it?
We use these cookies to provide services on our websites. They contain preferences such as language and security protection. These cookies are essential for the website to function and are therefore always active. If you do not activate them, the services cannot function correctly.
We handle these cookies ourselves or use a third party to measure and analyse statistics of how visitors use our services in order to improve these services. They identify errors that internet users encounter. If you do not activate these cookies, it may negatively effect the general performance of these services or make your navigation experience less pleasant.
Social Media Widgets
These cookies let you interact with social media widgets (e.g. for Facebook and Twitter) that are integrated into the Website. Below, you will see links where you can read the privacy policies for certain social networks:
If you do not activate these cookies, you may not be able to share content on these social networks. All non-technical cookies require your permission to be installed. You can give your permission by following the instructions on the banner relating to cookies on the Website’s home page (by scrolling and clicking on something on the welcome page or on “ok”) or by configuring your browser so that cookies are stored on your computer or other electronic devices; you may also reject the cookies, either systematically or based on their origin. You may also configure your browser so that any time a website suggests storing a cookie on your computer or other electronic device, you receive a message asking you to accept or reject the cookies. If you do not know how to manage your preferences, you can consult websites like www.allaboutcookies.org which explain what to do. If you refuse to store cookies on your computer or other electronic devices, or if you delete cookies that are already stored there, you will not be able to use certain features that are necessary to navigate certain parts of our Websites. This includes, for example, the content or websites that you cannot consult without being logged in. Moreover, we and our website providers will not be able to identify and confirm the compatibility of the type of browser on your computer or other device, your language and display settings, or the country from which your computer or other device is accessing the internet. If you have rejected or deleted cookies that are necessary for our websites to function correctly, we cannot be held responsible if these websites are less efficient because we cannot store or read those cookies.
If you have any questions about this Policy or if you wish to exercise your rights regarding application, you can contact the Volvic consumer services over the phone at: